Important Notice

Effective from 11 December 2024, IHMS will have transitioned out of the Immigration Detention Health Services Contract and will no longer be providing services to detainees within Australia’s onshore immigration detention network

From 11 December 2024, for any medical record-related requests, please direct your enquiries to general.enquiries@primaryhsa.com.au

IHMS continues to deliver services to Transferees on Nauru under the Nauru Health Services Contract with the Department of Home Affairs. Medical record-related requests related to Transferees should continue to be directed to us at recordrequests@ihms.com.au

Thank you for your understanding.

IHMS provides our patients with healthcare at a level consistent with that available to the wider Australian community, taking into account their diverse and potentially complex health needs. These services are provided in a professional manner that is clinically appropriate, without any form of discrimination, with appropriate dignity, humanity, cultural and gender sensitivity, and respect for privacy and confidentiality.

Passion

We work with passion, entrepreneurial spirit and teamwork to serve our patients and customers.

Expertise

We are committed to apply our professional expertise to deliver great quality service.

Respect

We treat all our stakeholders with respect and integrity in order to earn their trust.

Care

We care about the interests of our patients, customer and employees and aim to make a real difference to their lives