Important Notice

IHMS is no longer be providing services to detainees within Australia’s onshore immigration detention network

For any medical record-related requests in relation to the onshore immigration detention network, please direct your enquiries to general.enquiries@primaryhsa.com.au

IHMS continues to deliver services to Transferees on Nauru under the Nauru Health Services Contract with the Department of Home Affairs. Medical record-related requests related to Transferees should continue to be directed to us at recordrequests@ihms.com.au

Medical Records Requests

Transferees residing in Nauru may request a copy of their IHMS medical record directly from the IHMS clinic at site.

• Third parties wishing to request a copy of the IHMS medical record of a Transferee currently residing in Nauru should email their request together with a signed and dated consent form to recordrequests@ihms.com.au

Former detainees or asylum seekers or third parties acting on their behalf can request a copy of their medical records by making a request to the Department of Home Affairs under the Freedom of Information Act 1982 (Cth) (FOI Act). Information on how to make a request under the FOI Act is available at https://www.homeaffairs.gov.au/foi/Pages/how-to-make-a-request.aspx. The website includes an online form, which the Department requests applicants to complete.

Please note that IHMS does not have authority to release records which are the property of the hospitals of the respective host nation. To that end, for access to Nauru or Taiwan hospital medical records please contact the respective host governments.

Consent Forms for Third Party Access and Disclosure